At Farado Engineering, we are committed to delivering your orders efficiently and reliably across the UAE.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation
• Processing time may vary depending on product availability and order size
• Custom or project-based orders may require additional processing time

2. Delivery Coverage

• We deliver across Dubai and all Emirates in the UAE
• Delivery to remote locations may require additional time and charges

3. Delivery Time

• Standard delivery: 2–5 business days
• Large or bulk orders: Delivery timelines will be shared during order confirmation
• Delays may occur due to logistics, weather, or unforeseen circumstances

4. Shipping Charges

• Shipping costs are calculated based on order size, weight, and delivery location
• Free delivery may be offered on bulk or project-based orders (subject to agreement)

5. Order Tracking

• Customers will be notified once the order is dispatched
• Tracking details will be provided where applicable

6. Delivery Conditions

• Ensure accurate delivery details are provided at the time of order
• Someone must be available at the delivery location to receive the order
• Additional charges may apply for failed delivery attempts

7. Damaged or Missing Items

• Any damaged or missing items must be reported within 24–48 hours of delivery
• Supporting images and details may be required for verification

8. Liability

Farado Engineering is not responsible for delays caused by external logistics partners or factors beyond our control.

9. Contact Us

For shipping and delivery enquiries, please contact:

Farado Engineering
Email: info@farado.ae
Mobile: +971 55 290 0889